National Testing Solutions provides electrical testing, fire safety inspections, compliance reporting and related services for commercial and industrial businesses across the UK.
For the purposes of UK data protection law, National Testing Solutions is the data controller for the personal information we collect and use.
Business name: National Testing Solutions
Website: www.nationaltestingsolutions.co.uk
Email: info@nationaltestingsolutions.co.uk
Telephone: 0113 2575707
[Add registered company name, company number and registered office address if applicable.]
We may collect and process the following types of personal information:
Name
Business name
Job title
Email address
Telephone number
Business address or site address
Details about your enquiry or service requirements
Information you provide through contact forms, quote requests, email or telephone communication
Booking, inspection and reporting information relating to services carried out
Website usage information, such as IP address, browser type, device information and pages visited
Any other information you choose to provide to us
We do not intentionally collect special category personal data through this website.
We collect personal information when you:
Visit our website
Complete a contact form
Request a quote
Call or email us
Book or receive services from us
Communicate with us before, during or after a project
Provide information required for site inspections, compliance reporting or service delivery
We may also collect limited technical information through cookies and similar technologies.
We use your personal information to:
Respond to enquiries
Provide quotes and service information
Arrange inspections, testing and site visits
Deliver electrical testing, fire safety inspection and compliance services
Prepare reports, recommendations and related documentation
Manage customer relationships and service records
Process invoices and payments
Maintain business, accounting and legal records
Improve our website, services and communications
Meet legal, regulatory, insurance and contractual obligations
Protect our business, website and systems
We only use your personal information where we have a lawful basis to do so.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Contract
Where we need to process your information to provide a quote, enter into a contract, deliver services or manage our relationship with you.
Legal obligation
Where we need to keep records or process information to comply with legal, tax, accounting, regulatory or safety obligations.
Legitimate interests
Where processing is necessary for our legitimate business interests, such as responding to enquiries, managing customer relationships, improving our services, protecting our business, and maintaining appropriate records.
Consent
Where we ask for your consent, for example for certain types of marketing communication or non-essential cookies.
You can withdraw consent at any time where consent is the lawful basis.
We may contact existing or prospective business customers with relevant information about our services where permitted by law.
You can opt out of marketing communications at any time by contacting us at:
info@nationaltestingsolutions.co.uk
We do not sell your personal information to third parties.
Our website may use cookies and similar technologies to help the site function, understand how visitors use the website and improve performance.
Some cookies are strictly necessary for the website to work. Others, such as analytics or marketing cookies, should only be used where appropriate consent has been obtained.
Where non-essential cookies are used, visitors should be provided with clear information and a way to accept, reject or manage their cookie preferences.
A separate Cookie Policy may be provided on this website with further details about the cookies used.
We may share your personal information with trusted third parties where necessary, including:
IT, website and hosting providers
Email and communication providers
Accounting, payment and invoicing providers
Professional advisers, including accountants, insurers or legal advisers
Subcontractors or service partners where required to deliver services
Regulatory, legal or public authorities where required by law
We only share personal information where there is a valid reason to do so and, where appropriate, we require third parties to protect your information.
Where possible, we use service providers that store and process personal information in the UK or within territories recognised as providing adequate protection.
If personal information is transferred outside the UK, we will take steps to ensure appropriate safeguards are in place in line with UK data protection law.
We only keep personal information for as long as necessary for the purposes it was collected.
This may include keeping information for:
The duration of our relationship with you
As long as needed to respond to enquiries or provide services
As required for reporting, compliance, audit, insurance, tax and accounting purposes
As needed to resolve disputes or protect our legal position
Where information is no longer required, we will securely delete, anonymise or dispose of it.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website or electronic communication method can be guaranteed to be completely secure.
Under UK data protection law, you have rights in relation to your personal information. These may include the right to:
Be informed about how your data is used
Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict processing in certain circumstances
Object to processing in certain circumstances
Request transfer of your information in certain circumstances
Withdraw consent where processing is based on consent
To exercise your rights, please contact:
info@nationaltestingsolutions.co.uk
We may need to verify your identity before responding to a request.
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
ICO website: www.ico.org.uk
ICO telephone: 0303 123 1113
